Customer Service Representativ...

Customer Service Representative

ADD ON Staffing Solutions The Employee Advantage
ADD ON Staffing Solutions September 21, 2017 - October 22, 2017

ADD ON Staffing Solutions

The Employee Advantage

Now hiring 2 Customer Service Representatives – Great Opportunity for Advancement!

 

A Customer Service Representative is needed to assist utility customers with requests ranging from general account and balance information, taking check by phone and/or credit card payments, completing move-in/move-out applications and other forms, resolving billing issues and other daily tasks as needed. Candidates must have strong customer service representative experience, ability to stay in one job for a stable period of time, and inbound calling experience.

 

Updated Resume is Required

 

 

Compensation: $13-$14 DOE.

 

2 Full Time Hour Positions:

 

11 AM – 7:30 PM (Monday – Friday)

 

7:30 Am – 4 PM (Monday – Friday)

 

Temp-to-Hire

 

 

Job Responsibilities:

 

  • Professionally and courteously answer telephone calls that come into our toll-free number from municipal, county and private utilities nationwide – responding to approx. 60 calls per day.

 

  • Provide excellent customer service – to a wide demographic, throughout the United States.

 

  • Use provided tools to clearly answer questions and accurately process requests.

 

  • Properly note all customers’ accounts.

 

  • Take credit card and check payments over the phone.

 

  • Process incoming mail and prepare payments for posting.

 

 

 

Preferred skills for this job:

 

  • Prior experience in an inbound Call Center environment.

 

  • Inbound and outbound calling a must.

 

  • The ability to accurately update customer information in a timely manner.

 

  • The ability to multitask.

 

 

 

Woodbury, Minnesota, MN

#ZR1

  [Apply For Job]

Source: Add On Staffing Solutions

To apply for this job please visit the following URL: https://jobboard.tempworks.com/AddOnStaffing/Jobs/Details/1153349 →